How AVIAZ handles information provided through this website and our customer communication channels.
AVIAZ respects the confidentiality of the information customers, suppliers and other website users provide to us. This Privacy Policy explains the types of information we may collect through aviaz.aero, why we use it, how it may be handled, and the choices available to you.
We may collect information that you provide directly when you contact AVIAZ, submit a request for quotation, make a commercial enquiry, complete customer compliance onboarding, or send supporting documents.
This may include your name, company name, business contact details, country, requirement details, aircraft or part information, shipping information, company registration details, tax or VAT details, compliance declarations, and documents you choose to upload.
Our website and hosting infrastructure may also process limited technical information required for website operation, security, abuse prevention and troubleshooting, such as IP address, browser information, access time and request logs.
Information submitted to AVIAZ may be used to respond to enquiries, prepare quotations, assess supply or repair requirements, coordinate aircraft or engine transactions, perform customer onboarding and due-diligence review, maintain business records, protect the website from misuse, and communicate about an active or prospective business relationship.
We do not use information submitted through the website to create public customer profiles.
Information and documents submitted through the Customer Compliance form are used for customer onboarding, internal due diligence and related business checks before or during a trading relationship with AVIAZ.
Please submit only documents that are appropriate for the requested business purpose. Avoid including unnecessary personal, confidential or sensitive information that is not relevant to the onboarding process.
AVIAZ may share information with service providers, professional advisers, logistics providers, repair facilities, suppliers, financial institutions or other business counterparties where reasonably necessary to evaluate or fulfil a requirement, operate the website, deliver communications, complete a transaction, or meet legal and compliance obligations.
We may also disclose information where required by applicable law, regulation, court order or a lawful request from a competent authority.
AVIAZ does not sell personal information submitted through this website.
Website enquiries and notifications may be processed using third-party hosting, infrastructure and email-delivery services. Information required to deliver those services may therefore be processed by the relevant service provider in accordance with its role and applicable terms.
The website may use essential session or security technologies necessary for forms, authentication, fraud prevention and normal site operation. If additional analytics, advertising or non-essential tracking technologies are introduced, this policy may be updated accordingly.
We retain information for as long as reasonably necessary for the purpose for which it was collected, including business administration, transaction records, customer support, compliance review, security, dispute handling, and applicable legal or regulatory requirements.
Retention periods may vary depending on the nature of the information and the business relationship.
AVIAZ uses reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. However, no internet transmission, email system or electronic storage method can be guaranteed to be completely secure.
AVIAZ operates in the aviation industry and may work with customers, suppliers and service providers in different countries. Where necessary for a business requirement, information may therefore be processed or transferred across borders, subject to applicable legal and contractual requirements.
Subject to applicable law and legitimate business, legal or compliance requirements, you may contact AVIAZ to ask about information you have submitted, request correction of inaccurate information, or raise a privacy-related concern.
We may need to verify your identity or authority before acting on certain requests.
This website may contain links to third-party websites or services. AVIAZ is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy information provided by those services separately.
AVIAZ may update this Privacy Policy when our website, business processes, service providers or legal requirements change. The latest version will be published on this page with an updated revision date.
For privacy-related questions or requests, please contact AVIAZ through our Contact page.
AVIAZ
Office Q1-029/B
Sharjah Airport International Free Zone (SAIF ZONE)
Sharjah, United Arab Emirates